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Most orders are shipped the next business day. However, during busy times or for custom orders, shipping may take longer. In these instances, your order will be shipped by the end of the weekend at the latest.
Once the order is shipped, you will receive an email with your tracking information.
To get an accurate estimate of shipping costs, please click the "Buy It Now" button for the item you're interested in. Once you select your destination country, the system will calculate and display the exact shipping charges for your location.
We use USPS First Class for standard domestic and international shipping, which doesn't come with insurance. Other shipping options do include insurance.
If a package is lost and wasn't insured, we can't send a replacement or give a refund because the loss wasn't our fault.
If you pick a shipping option with insurance and your package is lost, we'll handle the insurance claim for you. We'll either replace the item or give you a refund within 30 days of when the package was supposed to arrive.
If a shipment is returned to us as undeliverable due to an incorrect address provided by the customer, refusal of the package, or failure to pay customs fees, the customer will be charged the actual shipping costs incurred.
The refund will be issued only after we have received the returned package.
If the package is returned damaged and wasn't insured, we will not issue a refund.
International transit times can vary widely and are influenced by the shipping method selected as well as factors beyond our control, such as customs processing. While we strive for timely shipping, delays can occur due to customs inspections, local regulations, or other logistical challenges. Therefore, we cannot guarantee exact delivery dates for international shipments.
We do not collect local taxes or import tariffs on international shipments. These charges are the responsibility of the customer and may be due upon receipt of your order. Please be aware that these fees are separate from the shipping costs and are subject to local regulations, which can vary by country. It's important to check your local customs office for more information on potential import taxes or tariffs before placing an order.
We cannot alter the declared value of an item or mark it as a gift on customs forms, as doing so is against the law. All items will be accurately described and valued on all required shipping and customs documentation. Please be aware that this policy is non-negotiable and in compliance with international regulations.
For complete return, warranty, and repair policies, see our Terms of Service.